Payden & Rygel has developed a disaster recovery plan to ensure that
all critical functions continue in the event of a disaster.
The firm leases
dedicated office space in Phoenix, Arizona and has configured
servers and workstations there. Data on critical Los Angeles servers is
replicated to corresponding servers in the Phoenix location on a live basis
throughout each day. In addition, other servers and databases are backed
up, sent electronically to Phoenix, and restored at the end of each day.
The firm has established a dedicated electronic connection between the
Los Angeles and Phoenix offices to facilitate the secure transmission of
data backups.
A number of individuals from the Trading, Portfolio Operations,
Information Technology, Compliance, and Portfolio Management
departments have been selected to relocate to the Phoenix office in the
event of a disaster. Workspaces have been set up for each of these individuals,
including computer equipment, phone lines, and other supplies. Our expectation
is that routine business operations should resume within 24 hours of a
disaster event. To ensure communications with all employees, we have an
employee emergency contact number which will be used by our employees to
receive information regarding any disruption. The information recorded
on this emergency contact number will be updated daily to keep employees
informed of developments.
The transfer agent for the Paydenfunds and Metlzer/Payden
Funds is not located in Payden & Rygel’s offices. The transfer
agent maintains all shareholder records and will continue to receive all
shareholder calls related to their accounts.
On a quarterly basis, several employees from
the departments specified above travel to the Phoenix office
to test the infrastructure by conducting their daily job responsibilities,
including the execution, ticketing, settlement and processing
of securities trades. Transactions are initiated from the Phoenix office
only during the quarterly tests.
The disaster recovery plan is maintained
by a committee of senior managers, including representatives
from the Trading, Portfolio Operations, Compliance, and Information Technology
departments. The committee meets regularly to discuss any necessary
updates to the plan and coordinates the quarterly tests of the Phoenix
location. The committee also solicits feedback from personnel based on
the quarterly tests and promptly makes adjustments to the plan and the
Phoenix resources as necessary.
Updated plans will be posted on this website
page and a copy of the plan may also be obtained by written
request.